Returns & Exchanges
At Pieces Home, we want you to love your space. If a piece doesn't feel quite right, you can return eligible items within 30 days of delivery for a refund or store credit.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be sent to your email; simply print it and attach it to the original packaging.
- 3.Pack and Ship
Carefully pack your items to prevent damage during transit and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Our team will inspect the returned furniture or decor within 5 business days of arrival and issue your refund to the original payment method.